Relx Pod Guidelines For Troubleshooting

1.Unable to start or smoke:

• Ensure the pod is properly installed in the device and that the device is charged.
• Check if the device is in child lock mode. If it is, disable the child lock.
• Make sure the contact points between the device and the pod are clean and dust-free to avoid poor contact that could prevent the device from starting.

2.Reduced smoke output:

• Check if the pod has been used for a long time; it may need to be replaced with a new one.
• Ensure the contact points between the pod and the device are clean to avoid poor contact that could affect smoke output.
• Check if the device has sufficient battery power; if the battery is low, recharge it promptly.

3.Abnormal or no smoke flavor:

• Ensure the pod is genuine; purchase authentic pods to guarantee quality.
• Check if the pod has been stored in a dry, clean environment to avoid moisture or contamination.
• Verify if the pod has exceeded its expiration date; if it has, replace it with a new one.

4.Pod leakage or seepage:

• Make sure the pod is properly sealed and undamaged when installed in the device.
• Inspect the bottom of the pod for visible damage or cracks; if any are found, replace the pod with a new one.
• Avoid storing pods in high-temperature or humid environments to prevent leakage or seepage.