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FAQ

Everything you want to know is here.
  • Why should you choose RELX?
    When you choose RELX, you can expect the highest quality e-cigarette products made with cutting-edge technology and modern, minimalist design. We are not just an online e-cigarette store; our goal is to redefine your vaping experience by providing a smoother, more enjoyable draw and longer-lasting use than anywhere else. We offer free shipping on orders over $59 and provide online customer service.
  • What are the ingredients of RELX pods?
    RELX pods contain the following main ingredients:

    Propylene Glycol (PG) - Used as a base liquid to help produce vapor.
    Vegetable Glycerin (VG) - Increases vapor production and provides a smoother throat hit.
    Nicotine - Provides the nicotine satisfaction that smokers seek.
    Flavorings - Offer a variety of different flavor experiences.

    These ingredients work together to deliver the expected vaping experience. RELX emphasizes the use of safe and high-quality materials to ensure the health and safety of users.
  • Can E-cigarettes Really Help You Quit Smoking?
    E-cigarettes indeed have certain potential and advantages in the smoking cessation process, especially for those who find it difficult to quit traditional cigarettes.
    In summary, e-cigarettes can be used as a tool for quitting smoking, but they are not a universal solution. Successful smoking cessation also requires the smoker's determination, a support system, and proper usage methods. Regardless of the chosen method, the ultimate goal is to reduce nicotine dependence and improve overall health.
  • What is the Shelf Life of a RELX Pod?
    The shelf life of a RELX pod is 18 months from the date of manufacture. The production date or expiration date is marked on the packaging.
    To maintain the best flavor, we recommend using the pod within 15 days after opening. After 18 months, you may notice differences in taste or quality.
  • What Payment Methods Do You Support?
    We support credit card payments (Mastercard&Visa). If you encounter any issues during the payment process, please feel free to email or WhatsApp our customer service, and we will respond to your email within 24 hours.
  • Our mission is to innovate and lead in the e-cigarette industry.
  • We are committed to providing the highest quality e-cigarette products.
  • Choose us for a healthy and safe e-cigarette experience.